8
Jul

VoIP Reference

   Posted by: Greg Schwartz   in Accessibility

According to this dig_ref post, the wonderful Mid-Illinois Talking Book Center will be running a trial of virtual reference service for the visually impaired by implementing OCLC’s QuestionPoint with the Enhanced capabilities, featuring the use of audio chat (VoIP) and co-browsing. Kudos to the MITBC for consistently being on the forefront of accessibilty pursuits. The service can be accessed here. If you’re interested in helping them put it through its paces, details are in the dig_ref post.

As an aside, I was perusing the QuestionPoint site and saw that they offer an interesting (although clearly self-serving) partnership opportunity for LIS programs to help students (and faculty) gain practical experience with virtual reference. Sounds like fun.

This entry was posted on Tuesday, July 8th, 2003 at 12:19 am and is filed under Accessibility. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.

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